It's also possible that the printer is not detecting the cartridge after you install it. Printer is not detecting the ink cartridge correctly, if at all The printer models that a cartridge is supported by are usually listed on the side of the cartridge packaging. If the wrong cartridge is installed, you need to purchase the correct cartridge and install it into the printer. Make sure you turn off the printer and turn it back on to reset the error message. Make sure it is fully installed and snaps into place securely. If the ink cartridge is not installed correctly, try removing the cartridge from the printer and reinstall it. Printer is not detecting the ink cartridge correctly, if at all.Wrong ink cartridge installed (unsupported type of cartridge).Ink cartridge is not installed properly.Although printer errors can differ by model number, the E5 printer error for Canon printers refers to a problem with an ink cartridge.
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